Before depositing at any online casino, take five minutes to read this checklist — it covers the steps most players skip.
Quick Checklist
- Verify the casino holds a valid license from a reputable jurisdiction.
- Read the bonus terms, especially wagering requirements and game weightings.
- Check which payment methods are available and any associated fees.
- Set a budget for deposits and stick to it.
- Enable two-factor authentication for account security.
- Test customer support with a simple question before depositing.
Creating Your Account
- Visit Epicbet and click the Sign Up or Register button.
- Provide your email address, choose a username and a strong password.
- Fill in personal details: full name, date of birth, and address.
- Select your preferred currency and accept the terms and conditions.
- Verify your email by clicking the link sent to your inbox.
- Complete any identity verification (KYC) by uploading a valid ID and proof of address.
Calculating Your Bonus
Understanding bonus math helps you make informed decisions. Let’s take a common example: a 100% match bonus up to $200 with a 30x wagering requirement on deposit plus bonus, and a maximum bet of $10.
If you deposit $100, you receive a $100 bonus. Your total balance is $200. The wagering requirement is (deposit + bonus) × 30 = ($100 + $100) × 30 = $6,000. You must wager $6,000 before withdrawing any winnings from the bonus.
Now consider game weightings. Slots often count 100%, table games might count only 10%. If you play a table game, you would need to wager $60,000 effectively. Check the terms.
Expected value (EV) calculation: Assume a slot with 96% RTP. EV = (bonus × RTP) – (wagering × (1 – RTP)) = ($100 × 0.96) – ($6,000 × 0.04) = $96 – $240 = –$144. This example is negative, meaning the house edge outweighs the bonus. Look for bonuses with lower wagering or higher RTP games.
Safety & Licensing
The casino operates under a Curacao license. While this provides basic oversight, it’s not as strict as MGA or UKGC licenses. Important: Winnings from Curacao-licensed casinos may be subject to local income tax depending on your country. Check your local laws.
The site uses SSL encryption to protect data transfers. Two-factor authentication is available for accounts. Always enable it for extra security.
Money In, Money Out
Deposit and withdrawal methods vary. Below is a typical overview. Always check the cashier for the most current options.
| Method | Deposit Time | Withdrawal Time | Fees |
|---|---|---|---|
| Visa/Mastercard | Instant | 2–5 business days | None (deposit), possible bank fee |
| E-wallets (Skrill, Neteller) | Instant | Up to 24 hours | None |
| Cryptocurrencies (Bitcoin, Ethereum) | Instant (1 confirmation) | Up to 1 hour | None (network fee may apply) |
| Bank Transfer | 1–3 business days | 3–7 business days | Possible intermediary fees |
Support Guide
Customer support is available 24/7 via live chat and email. Below are typical scenarios and how to handle them.
- Scenario 1: Forgotten password. Use the “Forgot Password” link on the login page to reset your password via email.
- Scenario 2: Withdrawal pending longer than stated. Contact live chat with your transaction ID. Support will investigate and expedite if needed.
- Scenario 3: Bonus not credited. Verify you met the requirements (minimum deposit, bonus code). If yes, contact support with screenshots.
- Scenario 4: Verification issues. If your documents are rejected, ensure they are clear and match your registration details. Contact support for clarification.
- Scenario 5: Technical issues with games. Clear your cache and try again. If persists, contact support with browser version and error message.
Good to Know
Not all games contribute equally to wagering. Slots typically have the highest RTP (96%–98%) and count 100% toward wagering. Table games like blackjack and roulette often have lower RTP (94%–97%) but contribute only 10%–20%. Avoid progressive jackpot slots as their RTP is often lower (around 90%) and they may have even lower contribution. Always check the game’s contribution percentage in the bonus terms.
Players Ask
How do I claim a welcome bonus?
Make a qualifying deposit (usually minimum $10–$20) and enter the bonus code if required. The bonus is automatically credited to your account.
Can I withdraw my deposit before meeting wagering requirements?
You can withdraw your own deposit at any time, but doing so will void any active bonus and associated winnings.
What payment methods are recommended for fast withdrawals?
E-wallets and cryptocurrencies offer the fastest withdrawal times, often within 24 hours.
Is my personal data safe?
Yes, the casino uses SSL encryption and follows strict data protection protocols. Always use strong passwords and enable 2FA.
Can I play on mobile?
The casino is fully optimized for mobile browsers. There is no dedicated app, but you can add the site to your home screen as a progressive web app for faster access.
What is the minimum withdrawal amount?
The minimum withdrawal amount varies by method, typically $10–$50. Check the cashier page for specific limits.
How long does identity verification take?
Verification usually takes 24–48 hours. Submit clear documents to avoid delays.
Always gamble responsibly. Set limits and take breaks. If you need help, contact support or seek organizations like GamCare.
